Leavity Bread & Coffee Cuts Order Errors And Saves Time With Cybake

In our latest video, Todd Bradley, owner and head baker of Leavity Bread & Coffee in Salt Lake City, Utah, shares how switching to Cybake streamlined his operations, reduced order errors, and saved him valuable time.

Todd took over a local artisan bakery in 2023 and rebranded it to Leavity Bread & Coffee around a year ago.

His bakery supplies local markets, restaurants, coffee shops, cafés, and farmers markets throughout the Salt Lake City area. It opened a retail bakery store in February 2023, followed by a café in May 2024.

Like many fast-growing wholesale bakeries, Todd struggled to manage the increasing volume of orders alongside the day-to-day demands of baking, deliveries, and running the business.

Todd says: “I was having a lot of issues with incoming orders and just finding the time to stay on top of everything. Aside from baking, deliveries, and running the business, I just constantly felt squeezed when it came to processing orders without making mistakes.”

Spreadsheets
Before Cybake, Leavity Bread & Coffee relied on a mix of spreadsheets, production schedules, and last-minute manual adjustments to keep up with customer orders. But juggling between multiple disconnected systems quickly became unmanageable and costly.

“It was a lot of moving parts across multiple systems, and it took a lot of time,” explains Todd. “I’d mess up numbers just shifting things around.”

Since implementing Cybake, the bakery has consolidated all its order management, production planning, and reporting into one system.

“With Cybake, it’s all just streamlined,” says Todd. “I’m running reports for our dough production, fulfilling wholesale orders, changing orders for our café, all within Cybake.”

The new system allows Todd to process orders and run production reports during quiet periods in the early afternoon, helping the team stay ahead on mise en place and prep schedules.

Order visibility
Cybake’s flexible reporting and order visibility features have also made it easier to share information with wholesale customers, spot potential issues early, and keep operations running smoothly.

“The formatting makes everything easy,” Todd says. “I can look at weekly orders, break things down by product, by account, by day, or by week. It gives me options for visibility, workability, printing documents, and sharing them with our accounts.”

Todd also praises the Cybake team for their support and training during the onboarding process.

“The team was great to work with,” he adds. “We met weekly. Kelly and Luke were wonderful, kind, and helpful throughout the whole process.”

Leavity Bread & Coffee is now saving time, reducing errors, and staying ahead of production thanks to Cybake.

“Cybake’s been great bakery management software,” Todd concludes. “I can’t say enough about it.”

Want to reduce mistakes and streamline operations in your bakery? Book a Cybake demo today! (https://cybake.com/contact-cybake-bakery-management-software-today/)